Privacy policy

This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information

• Messages sent through contact forms or email

We may also automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access

• Usage data and cookies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Respond to inquiries

• Improve our website and services

• Send transactional emails

• Send marketing emails if you opt in

• Prevent fraud and protect our website

3. Order Processing & Third-Party Services

To process orders and operate our business, we may share necessary information with trusted third parties, including:

• Shipping carriers

• Payment processors

• IT and hosting providers

• Order management systems

• Analytics and advertising partners

We only share the minimum information necessary to perform these services.

4. Payment Providers

PayPal

If you choose PayPal as your payment method, your information will be processed according to PayPal’s Privacy Policy.

Klarna (if enabled)

If Klarna payment options are offered, certain personal information may be shared with Klarna to process your payment request.

5. Email Marketing

If you subscribe to our newsletter, we may use your email address to send promotional emails and updates. You may unsubscribe at any time using the unsubscribe link included in our emails.

We may also send marketing communications related to products or services similar to previous purchases unless you opt out.

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember user preferences

• Improve website performance

• Analyze website traffic

• Support advertising and marketing efforts

You can manage or disable cookies through your browser settings.

7. Analytics & Advertising

Depending on the services enabled on our website, we may use:

• Google Analytics

• Google Ads Conversion Tracking

• Meta (Facebook) Pixel

• Pinterest Tag

• Hotjar

• Other analytics or advertising tools

These services may collect information about your interaction with our website.

8. Google reCAPTCHA

We may use Google reCAPTCHA to protect our website from spam and abuse.

9. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

10. Your Privacy Rights (GDPR Compliant)

Under the General Data Protection Regulation (GDPR), European users have specific rights regarding their personal data, including the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information (Right to be forgotten)

• Object to or restrict the processing of your data

• Data portability

• Withdraw consent at any time

• Lodge a complaint with a supervisory authority

To exercise your rights, please contact us through the contact information provided on our website.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

12. Children’s Privacy

Our website is not intended for children under the age of 16 (or applicable age of consent in your EU member state), and we do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.

14. Contact Information

For questions regarding this Privacy Policy, please contact us using the contact information provided on our website.